Your order will be shipped within 1 to 2 business days. Delivery times will vary based upon location. We have flat rate shipping charges of $14.00 for all domestic shipments & international shipments will be billed at cost based on UPS shipping rates.
On occasion we may use UPS ground delivery. Actual UPS charges depend on the weight and size of the box, and also your location.
Global Priority and UPS International are used to ship overseas. Most international orders can be shipped in Global Priority envelopes which cost $25.00 (Canada is $20.55) and hold up to 5 yards of fabric. Other shipping can take several weeks. If you like, you can ask us to confirm the shipping totals before sending.
If you have a problem with an order, such as errors or damages, please notify us right away and we will inform you how to send it back. We will of course replace the item.
If you change your mind about an order, return it within 30 days for a refund less shipping charges. All returned merchandise must be in saleable condition. Due to copyright concerns, books and patterns may not be returned.